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Guide

The EU AI Act in Romania: What Online Shops Must Disclose

AI Act

If you sell to customers in Romania, the EU AI Act is worth understanding now. The Act is Regulation (EU) 2024/1689, and because it is a Regulation it applies directly across the whole European Union, Romania included, without needing to be copied into national law. What Romania adds is the local layer: the national authorities that supervise and enforce it, and the Romanian language in which your customers expect information. This guide explains the parts of the Act that matter most to an ordinary online shop selling into Romania.

The first thing to grasp is that the AI Act does not switch on all at once. It is being phased in over time.

  • The bans on prohibited AI practices have applied since 2 February 2025.
  • The rules for general-purpose AI models apply from 2 August 2025.
  • Most of the high-risk requirements apply from 2 August 2026.

Most shops are “deployers”

The Act assigns roles. Those who build AI systems are “providers”; those who use an AI system in the course of their business are “deployers”. A typical online shop is a deployer. You are not writing the model behind your chatbot or your image tool — you are using it. That matters, because the duties that fall on a deployer are lighter and more practical than those on a provider, and they centre on one idea: transparency.

Article 50: the transparency duties that reach your shop

The part of the AI Act most likely to touch a Romanian-facing shop is Article 50, which sets out transparency obligations. In plain terms, it is about not letting people be misled by AI. For a normal e-commerce operation, it comes down to a few honest disclosures.

  • If you run an AI chatbot or virtual assistant, tell customers they are dealing with a machine, unless that is already obvious.
  • If you publish AI-generated or manipulated images, audio or video, label it as artificially generated.
  • If you use AI to produce certain text published to inform the public, that too should be disclosed.
  • If you publish a “deep fake” — synthetic content that looks real — you must disclose that it has been artificially generated or manipulated.

None of this asks you to stop using AI. It asks you to be open about it. A short line under a chat window saying customers are speaking to an automated assistant, or a clear label on an AI-generated product image, is the kind of measure the Article is reaching for.

The Romanian layer

Since the substance comes from an EU Regulation, the rules themselves are the same in Romania as everywhere else in the Union. There is no separate Romanian AI law to satisfy on top. What Romania supplies is enforcement and language. Member States are required to designate national competent authorities and market-surveillance authorities to oversee the Act, and in many countries — Romania among them — those bodies are still being set up during 2025 and 2026. That work does not delay your duties; the transparency obligations flow from the Regulation regardless of how far the national plumbing has progressed.

The language point is straightforward. Romanian consumers expect consumer-facing information in Romanian, so any AI disclosure your customers read — the note that a chatbot is automated, a label on generated media — should be available in Romanian for the Romanian market. Our Romania country hub covers more on selling into this market.

What Romanian-facing shops can do now

You do not need a compliance department to handle Article 50. A short, practical review will usually cover it.

  • List where AI touches your customers — chatbots, generated images, AI-written copy, any synthetic media.
  • Add a clear disclosure wherever an AI system interacts with people or produces content they see.
  • Make sure those disclosures are available in Romanian for your Romanian customers.
  • Keep an eye on which national authority is designated in Romania, so you know who supervises the Act as the framework settles.

For the wider picture across the whole phased rollout, see our complete AI Act guide. The national authorities are still being designated, so revisit the enforcement detail as it firms up.

This guide is educational, not legal advice.