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Guide

Omnibus & Price-Reduction Rules in Cyprus

Omnibus Directive

If you sell to customers in Cyprus, the Omnibus Directive governs how you may advertise a discount. The measure is Directive (EU) 2019/2161, and its rules have applied across the European Union since 28 May 2022. Because it is a Directive rather than a Regulation, it has to be written into each country’s own law, so in Cyprus the substance reaches you through Cypriot legislation and is overseen by a Cypriot authority. This guide sets out the parts of the Omnibus rules that matter most to an ordinary online shop selling into Cyprus.

The rule that draws the most attention is the one on price reductions. When you announce a discount, you have to be honest about what the item cost beforehand.

The 30-day lowest prior price

The heart of it is simple. Whenever you announce a price reduction, you must also show the lowest price you charged for that product in the 30 days before the reduction. The saving is measured against that prior low, not against a figure chosen to make the discount look larger. It is the rule that prevents a shop from raising a price briefly and then dressing up the return to normal as a bargain.

  • Show the earlier “reference” price next to the new, reduced price.
  • That reference is the lowest price applied in the previous 30 days, not the usual or the highest price.
  • The rule covers any announcement of a reduction — banners, product pages, category badges and campaign emails.

None of this bans discounting. It makes sure a “was” price reflects what customers could genuinely have paid recently. Our complete Omnibus guide goes through the mechanics in more depth.

Beyond price: the wider Omnibus duties

The price-reduction rule is the headline, but the Omnibus Directive tightened several other aspects of online selling. These reach any shop that shows reviews, ranks products or hosts other sellers.

  • If you display consumer reviews, you must say whether and how you verify that they come from real buyers.
  • If you rank search results, you must disclose the main parameters that drive the ranking, and flag any paid placement.
  • If you run a marketplace, you must make clear whether a third-party seller or you are the trader, so buyers know where their consumer rights lie.

The Cypriot layer

Because the Omnibus Directive is transposed into national law, the enforcement in Cyprus is Cypriot. The body responsible for consumer-protection matters of this kind is the Consumer Protection Service, which sits within the Ministry of Energy, Commerce and Industry. It is the authority that supervises unfair commercial practices, including misleading price reductions, in the Cypriot market. Our Cyprus country hub covers more on selling into this market.

Language is the other local point. Greek is the main consumer language in Cyprus, though English is widely used in commerce. The safe course is to present a price reduction — the reference price, any “was” and “now” labelling, the explanation of a discount — clearly in Greek for the Cypriot market, so customers can readily understand what they are being offered.

What Cyprus-facing shops can do now

Meeting the Omnibus price rule is largely about good records and honest presentation. A short review usually covers it.

  • Keep a price history for each product so you can find the lowest price in the previous 30 days.
  • Show that prior low as the reference whenever you advertise a reduction.
  • Review how you present reviews, rankings and any marketplace sellers against the wider Omnibus duties.
  • Make sure it all reads clearly in Greek for your Cypriot customers.

National transposition and enforcement practice can develop over time, so treat the local detail as something to revisit rather than settle once. For the full picture, see our complete Omnibus guide.

This guide is educational, not legal advice.