The EU Accessibility Act in Cyprus for Online Shops
Accessibility (EAA)If you run an online shop that sells to consumers in Cyprus, the European Accessibility Act — Directive (EU) 2019/882, or EAA — shapes how your website and checkout must work for people with disabilities. The Directive has applied since 28 June 2025, and because it is a Directive rather than a Regulation, it takes effect in Cyprus through national transposition into Cypriot law. The core requirements are shared across the Union.
What the EAA Requires
The EAA sets accessibility requirements across a range of products and services, and consumer-facing e-commerce falls within its scope. In practice, an online shop is expected to meet the harmonised European standard EN 301 549, which for websites aligns with the Web Content Accessibility Guidelines — WCAG 2.1 at level AA. The goal is that people using assistive technology such as screen readers or keyboard navigation can browse, choose products, and check out without barriers.
For a Cypriot webshop, accessibility is treated as part of how the service is provided rather than an optional extra. The requirements attach to the online service, so the same standard applies whether your shop runs on PrestaShop, another platform, or a custom build.
The Microenterprise Exemption
The EAA exempts microenterprises that provide services. A microenterprise is generally one with fewer than 10 staff and an annual turnover or balance-sheet total of no more than €2 million. A very small shop below both thresholds may sit outside the service obligations. This is a qualitative test and depends on how Cyprus has transposed the Directive, so a genuinely small operation should confirm its position rather than assume it is exempt.
Even if the exemption applies, building an accessible shop remains sensible: it widens your audience and avoids a scramble if growth later brings you within scope.
Practical Accessibility for Your Storefront
Most accessibility improvements on a shop come down to a few recurring points, and addressing them resolves the majority of common barriers.
- Colour contrast of at least 4.5:1 for normal text, so content stays readable for low-vision users.
- Full keyboard navigation, so the whole shop and checkout work without a mouse.
- Properly labelled checkout forms, so each field is announced correctly by assistive technology.
- Meaningful alt text on product images, so screen-reader users understand what is shown.
Language and Local Practice
Cyprus has transposed the EAA into national law, and the working language for authorities and documentation is generally Greek, though English is widely used in business. If your shop operates primarily in another language, plan for Greek-language handling of accessibility information, with English often available in practice. National specifics remain qualitative, so treat the transposition detail as a picture rather than a fixed checklist.
Practical Steps for Online Sellers
- Check whether your shop is within scope or qualifies for the microenterprise exemption.
- Audit your storefront and checkout against WCAG 2.1 AA, covering contrast, keyboard use, form labels and alt text.
- Prioritise the purchase path, then work outward to the rest of the site.
- Keep a record of the accessibility measures you have implemented.
- Plan for Greek-language accessibility information, with English often available too.
For the EU-wide picture, see our overview of the European Accessibility Act and our complete accessibility guide. For a country hub, visit our Cyprus page.
This article is educational, not legal advice.