FAQ
What are the penalties for GPSR non-compliance?
GPSR penalties are set by each EU Member State, not the EU. Non-compliant products can be withdrawn, recalled, listed on Safety Gate…
Archives: FAQs
FAQ
Which Country’s Rules Apply When I Sell Across the EU?
A short answer for PrestaShop merchants: EU-wide regulations set the baseline, but national transposition, language and EPR obligations follow the destination country.
FAQ
What is the EU withdrawal button?
A proposed, standardised on-site control to make the 14-day right of withdrawal easy to use. It is forthcoming, not yet binding —…
FAQ
Do I need to disclose AI chatbots and AI-generated content?
Yes. Under Article 50 of the EU AI Act you must tell users when they are interacting with an AI chatbot and…
FAQ
Who must comply with the European Accessibility Act?
Consumer-facing online shops trading into the EU are in scope of the EAA from 28 June 2025 — unless they qualify as…
FAQ
GPSR vs CE marking — what is the difference?
CE marking shows a product meets specific EU product directives. GPSR is a general safety baseline that applies even to products with…
FAQ
Who needs to comply with GPSR?
Any business placing consumer products on the EU market — manufacturers, importers, distributors and online sellers, including PrestaShop merchants shipping to EU…
FAQ
What is GPSR?
GPSR is the EU General Product Safety Regulation (EU) 2023/988. It sets safety, traceability and responsible-person obligations for consumer products sold in…