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Withdrawal Button Checker

Check how ready your store is for the EU 14-day right of withdrawal and the forthcoming withdrawal button.

Withdrawal Button Checker

Answer 6 questions to see how ready your store is for the EU 14-day right of withdrawal and the forthcoming withdrawal button. Nothing you enter leaves your browser.

  1. You clearly tell customers about the 14-day right of withdrawal before they buy.
  2. You provide the model withdrawal form, or an easy way to send a withdrawal statement.
  3. Your withdrawal / returns policy is easy to find (footer and checkout).
  4. You refund within 14 days of a valid withdrawal, including standard delivery costs.
  5. You correctly flag the exceptions (personalised, perishable or unsealed hygiene goods).
  6. A customer can start a return or withdrawal in just a click or two.