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Guide

Omnibus & Price-Reduction Rules in Italy

Omnibus Directive

If your PrestaShop store advertises discounts to consumers in Italy, the Omnibus Directive and its 30-day prior-price rule shape how you may present those reductions. Italy transposed the directive into its consumer code, and enforcement sits with an active national authority. This guide explains how the rule applies in Italy, who enforces it, and the Italian display conventions to follow.

For the EU-wide picture, read our Omnibus overview and the detailed complete Omnibus guide. For the wider Italian market, see our Italy country hub.

The Omnibus baseline

The Omnibus Directive is Directive (EU) 2019/2161, applying from 28 May 2022. The rule that most affects online shops is the 30-day lowest prior-price rule: when you announce a price reduction, you must indicate the prior price, meaning the lowest price you applied during at least the 30 days before the reduction. The purpose is to stop merchants inflating a reference price shortly before a sale so the discount appears larger than it is.

The rule applies to any announcement of a price reduction, not only “was/now” displays: a percentage off, a “save €X” claim, a strikethrough, or the word “sale” all count. A “−30%” claim must be measured against the lowest price applied in the previous 30 days, not against an inflated anchor.

Italy: the Codice del Consumo

Italy implements the Omnibus price-reduction rules through its Codice del Consumo (the Consumer Code), which was amended to reflect the directive. When you advertise a discount to Italian consumers, the reference figure you display must correspond to the lowest price applied over the 30 days preceding the reduction. The directive’s substance carries into Italian law; the Codice del Consumo is where the enforceable rules sit.

Italy also has established practices around seasonal sales (saldi) and promotional pricing, which are regulated at a regional level in some respects. The 30-day prior-price rule operates alongside these: even during a saldi period, the reference price you strike through must still reflect the genuine lowest prior price. A sales season is not an exemption from showing an honest reference figure.

Enforcement: the AGCM

Enforcement in Italy is led by the AGCM (Autorità Garante della Concorrenza e del Mercato), the competition and consumer-protection authority. The AGCM treats misleading commercial practices seriously, and deceptive price-reduction claims — “fake discounts” measured against inflated reference prices — fall squarely within its remit as unfair or misleading practices. It can investigate, require corrections and impose sanctions.

The practical consequence for merchants is the need to evidence reference prices. If the AGCM questions a struck-through figure, you must be able to show it was genuinely the lowest price applied in the relevant 30-day window. That requires a durable, timestamped record of your price changes; an informal claim that a price is “normal” will not survive if your own price history contradicts it.

Italian display conventions

Italian consumers expect clear price presentation, and Italian practice favours showing the reference price plainly. When presenting a reduction to Italian consumers, keep the display transparent and aligned with the 30-day rule.

  • Show the reference (prior) price clearly next to the reduced price, using the genuine 30-day low as the struck-through figure.
  • Base any percentage or “risparmi €X” claim on that same prior price.
  • Present prices in euros and in Italian, consistent with Italian labelling expectations for consumers.
  • Keep recommended-price (“prezzo consigliato”) comparisons separate from your-own-price reductions, and make sure any recommended price is genuine.
  • Do not dress a recommended or list price up as your own struck-through prior price — that misleads the consumer and blurs two regimes.

Present promotional wording and explanatory notes in Italian so Italian shoppers can readily understand the offer. As with France, the through-line is honesty in the reference price: the shopper should be able to see what the product genuinely cost before the reduction.

Implementing it in PrestaShop

Specific prices and the reference figure

PrestaShop implements discounts as specific prices, and themes usually strike through the product’s base price as the “former” price. The risk is that the base price is not automatically the 30-day low. If you have run recent promotions, the true prior price may be lower, and displaying the higher base price would be non-compliant. For Italy, ensure the displayed reference matches the genuine lowest price of the preceding 30 days, adjusting it or using an Omnibus module that computes it.

Price history and evidence

  • Keep a per-product price history so you can prove the 30-day low if the AGCM asks.
  • Drive the displayed reference price from that history rather than the static base price.
  • Retain the records — being able to evidence the prior price is as important as displaying it.

Saldi and campaigns

During Italian saldi or other promotional campaigns, keep reference prices honest. For a progressively increasing reduction, the prior price is generally the lowest price before the first reduction was applied; check the applicable national treatment for gradual campaigns. A seasonal sale does not license inflated reference prices.

Italy Omnibus checklist

  • Ensure every struck-through reference equals the lowest price applied in the prior 30 days.
  • Apply the same basis to percentage and “save” claims, not just was/now.
  • Keep price-history evidence ready for the AGCM.
  • Present prices and promotional text in Italian and euros.
  • Keep prezzo consigliato comparisons separate and genuine.
  • Respect the 30-day rule even during saldi.

Configure your specific prices and price history so the reference is always the genuine 30-day low, present everything clearly in Italian, and keep your evidence. Start with the Omnibus overview, work through the complete Omnibus guide, and see the Italy hub for the wider Italian rules.

This guide is provided for educational purposes only and does not constitute legal advice. The Omnibus rules are transposed into the Italian Codice del Consumo and enforced by the AGCM, and the detail can change over time. Consult a qualified lawyer in Italy before making compliance decisions for your business.

Official reference: https://eur-lex.europa.eu/eli/dir/2019/2161/oj